Customer information

Returns
& Exchanges.

We do not currently accept product orders. The returns and exchanges information on this page will be updated with further details once products are live.

Eligibility

Items are expected to be eligible for return within 30 days of delivery if they are unworn, unwashed, unaltered, and returned with original packaging. Items showing wear, damage, or contamination may not qualify for a refund.

How To Request A Return

Customers should contact customer support with the order number, the item being returned, and the reason for the request. Do not ship an item before receiving return instructions.

Refunds

Approved refunds will be issued to the original payment method after the returned item is received and inspected. Original shipping charges are generally non-refundable unless the item arrived damaged or the wrong item was shipped.

Exchanges

Exchanges may be offered for a different size or an item damaged in transit, subject to availability. If the requested replacement is unavailable, another resolution may be offered.

Damaged Or Incorrect Orders

Customers should report a damaged, defective, or incorrect item promptly and keep the packaging until the issue is resolved.